my goods

Delivery

We generally use DHL to courier goods to you. Some places we may have to use other companies. No matter, we’ll find a way to get your treasure to you and delivery cost is on us.

Terms

Warranty, returns and exchanges, privacy policy

Before we ship your treasure we check it thoroughly. It goes into its hard case and that’s that. It’s sealed by the courier and should this seal have been opened prior to getting to you, we recommend that you immediately check your treasure. If you’re unhappy with what you find due to the treasure being damaged in any way because of transit, email us immediately. We’ll send you a return address and replace immediately. The Trouble With Jewellery:We are a small business. We make beautiful things and take pride in our work and reputation. Jewellery is by its nature delicate. If you’re rough with your urchin we will be saddened by any damage but cannot be held responsible for your irresponsibility. If something goes wrong that’s unforeseen, please contact us and we’ll look at what can be done. We only send out new urchins. We don’t exchange and we don’t refund.
We cannot be sure if the goods sent out would have been worn or not, if they’re returned. And as each person who gets an urchin tends to treasure the piece we feel it’s only fair that everyone knows they’re getting an Original African Urchin. So please choose wisely before ordering. Remember, no two can be the same so please don’t covert your neighbour’s urchin and then order your own and be disappointed because it is not your neighbour’s urchin. That one is a once-off, so is yours, not repeatable.

Privacy Policy

We never share or sell your information to any third party. Your details are only used to contact you about your order. Transactions are processed using industry standard encryption and Credit Card information is
never stored.

Warranty

Crafting defects are rare. If they should occur and we’ve missed them in quality control, you’ll see them immediately. Don’t hesitate, don’t wear the treasure however much you’d like to, contact us immediately in order to return it. Once we confirm the issue we will replace immediately.

The products

Please note that while we have tried to accurately display the colours of products, the actual colours you see will depend on your what you’re viewing the item on and may not be accurate. This is a natural, organic product, plated with semi-precious then precious metals in a chemically reactive process. Some corresponding differences in finish and colour are possible and are not to be deemed as defects. We reserve the right to change details on products or photos of products without prior notice.

Copyright

All rights of trademarks, designs, texts and all other products are under our sole copyright.
This website is protected by copyright. Modifications, reproductions or any imitation or copy is forbidden.
This site is owned and operated by African Urchin CC. All of the content featured or displayed on the site, including, but not limited to, text, graphics, photographs, images, moving images, sound, illustrations, development software,  and all "Content" is owned by African Urchin CC. All elements of the site including, but not limited to, the general design and the content, are protected by copyright, moral rights and other laws relating to intellectual property rights. If you would like to use anything from our website for non-commercial purposes please contact us to request this.


We extend beauty. We harnass nostalgia for beach holidays. We strive to be as beautiful as our raw matarial. We remind you of the thrill of being a child. We embrace but don’t give in to being adults. We walk the beach and we still explore.





the truth    |    contact us    |   terms

Designed by spred

© African Urchin . All rights reserved.